FAQs

  • The Ascend Membership is $25 per month and gives you full access to everything inside the MediSoul Institute — including all courses, the Meditation Lounge (guided meditation library), and the community. As long as you’re a member, you’ll have unlimited access to every program and new content that’s added. You can log in anytime at www.medisoulinstitute.com.

  • You can cancel your membership at any time directly from your Thinkific account — no emails or approvals needed.

    Steps to cancel:

    1. Log in to your account.

    2. Click your profile picture or name in the top right corner and select My Account.

    3. Go to the Billing tab.

    4. Click Cancel Subscription next to your membership.

    Once canceled, you’ll continue to have full access until the end of your current billing period.

  • Memberships are non-refundable, but you can cancel at any time and will keep access until the end of your current billing period.

  • To book a session, visit the Sessions page and fill out the form. I’ll contact you by email to schedule your session or consultation. Sessions can be done through Zoom or in person in the Derry NH area.

  • All MediSoul courses are self-paced and focus on meditation, energy healing, emotional wellness, and spiritual growth.

    You can purchase select courses individually, but the best value is the Ascend Membership, which gives you unlimited access to all courses for as long as your membership is active.

  • No experience is required. All courses are beginner-friendly and guide you step by step. Whether you’re brand new to meditation and energy work or already on your spiritual path, you’ll find clear guidance and practices you can grow with at your own pace.

  • If you need to cancel or reschedule, please contact me before your scheduled session. In the case of an emergency, I’ll be happy to reschedule with you. However, no-shows without prior notice are non-refundable.

  • I offer both online sessions (via Zoom) and in-person sessions in the Derry, NH area. To book an in-person session, please contact me by email so we can set up the details.

  • After signing up, you will receive an email with login details. You can access everything by logging into Thinkific at www.medisoulinstitute.com.

  • No, accounts and course access are for individual use only.

  • Yes. You can now purchase digital gift cards for any session I offer. They never expire, and the remaining balance can be used for future sessions. Gift cards are available through my Square checkout page.

  • You only need a computer, headphones, or a cell phone. All courses include both audio/video and written text.

  • No, all content is only accessible through Thinkific.

  • New content is added frequently, but there is no set schedule.

  • If you have trouble logging in or accessing content, contact me at info@medisoulinstitute.com. I will work with Thinkific to resolve the issue.

  • My name is Holly Janes, I am the founder of Medisoul Institute and Medisoul Wellness. You can reach me at info@medisoulinstitute.com.