Frequently Asked Questions

Everything you need to know about MediSoul Wellness, the Ascend Membership, and how to get started.

What's included in the Ascend Membership?

Your Ascend Membership includes full access to every course in the MediSoul Wellness library, the complete Meditation Lounge, all private community rooms, and every new course added to the school while your membership is active.

How much does the Ascend Membership cost?

The Ascend Membership is $27 a month and includes a free 7-day trial.

How does the free trial work?

When you start your free trial you get full access to the entire MediSoul Wellness school for 7 days. On day 7 your membership payment kicks in and you will be charged $27. You can cancel before then and you will not be charged anything.

Can I cancel anytime?

Yes, absolutely. Here is how to cancel:

  1. Log in to your account on the MediSoul Wellness website

  2. Click your profile icon in the top right corner

  3. Select Settings from the menu

  4. Scroll to the Billing section

  5. Find your active Ascend Membership under Community or Subscriptions

  6. Click Cancel plan or Cancel subscription

  7. Confirm when prompted

Your access remains active through the end of your current billing period and you will not be charged again unless you rejoin.

Do you offer refunds?

All membership payments are non-refundable. Because the membership gives you immediate access to the full school, there are no refunds for monthly charges. If you no longer want access, simply cancel and you will not be charged the following month.

Where should I start?

Start with the free courses. Free Guided Meditations gives you thirteen meditations you can use right away, and Reset and Recharge walks you through how to clear stress, reset your energy, and restore your balance. Both are free, both are a great introduction to how MediSoul teaches, and you can start today without signing up for anything.

What is the Evolve Program?

The Evolve Program is the most comprehensive course at MediSoul Wellness. It is a three-stage journey that takes you from learning how to meditate all the way through energy healing, chakra work, spirit guides, past lives, karma, soul contracts, and connecting with your higher self. Stage 1 is the Meditation Path, Stage 2 is the Healing Path, and Stage 3 is the Soul Path. Each stage builds on the last, and by the end you understand who you are as a soul and what your purpose is in this life. It is included with your Ascend Membership.

How long do I have access to the courses?

As long as your Ascend Membership is active, you have full access to every course in the school. The moment your membership ends, access ends with it. If you ever decide to rejoin, everything will be right there waiting for you.

Are the courses self-paced?

Yes, all courses are completely self-paced. You can move as fast or as slowly as you like, and you can come back and revisit any lesson whenever you want.

How do I access my courses after I sign up?

Once you sign up and create your account, just log in and all of your courses will be available on your dashboard. You can start any course right away.

I am having trouble logging in, what do I do?

Send us an email through the Contact page and we will help you get it sorted out. If it turns out to be a technical issue on the platform side, we will get you pointed in the right direction from there.

Can I share my membership or course access with someone else?

No. Memberships and course access are for individual use only and may not be shared or transferred. Sharing login credentials is a violation of the Terms and Conditions and may result in your subscription being suspended or terminated.

Is MediSoul Wellness online or in-person?

MediSoul Wellness is an online school. All courses and memberships are digital and accessible from anywhere.

Is MediSoul Wellness right for beginners?

Absolutely. MediSoul Wellness is designed for everyone from complete beginners to advanced students. Every course is structured to teach you from the basics all the way up, so you never need any prior experience. You go as fast or as slowly as you need to.

What makes MediSoul Wellness different from other spiritual schools?

MediSoul Wellness is a school where every course teaches you practical skills and tools you can use in your everyday life. The goal is not just to give you information but to give you the techniques that teach you how to heal your own energy, understand who you are on a soul level, find your purpose in life, and move in the direction you are looking for as you heal and grow. Every lesson in this school comes from years of experience, compiled and organized so you have a clear, structured path to follow and do not have to spend years searching for the answers on your own.

How do I contact you?

All contact is handled by email at hello@medisoulwellness.com MediSoul Wellness is a founder-led business — all emails are personally read and answered by Holly, the founder. There is no support team or call center, so responses may not be immediate, but every message receives a reply.

Still have questions? Email us at hello@medisoulwellness.com — every message is personally read and answered.